Let’s have a frank conversation.

Important notice to our valued agency partners, policyholders and web visitors:

The Frankenmuth Insurance website is unavailable for all services this weekend to allow us to complete a major system upgrade that is designed to better serve our agents and policyholders.

Downtime begins: Friday, April 19 at 6:00 p.m.
Downtime ends: Sunday, April 21 at 10:00 p.m.

During this downtime, the entire site and all online services will be unavailable. We are sorry for the inconvenience, but look forward to providing better systems and better service after this downtime is complete.

Trying to report a claim? Please call us toll-free at 800-234-4433.

Trying to make a payment? Our automated payment line is available by calling 844-488-9777 and selecting option 1.

Trying to complete your premium audit? Please come back Sunday, April 21 after 10:00 p.m.. If your audit is due this weekend, the deadline has been extended five days.

For all other services: Please visit our website on Sunday, April 21 after 10:00 p.m.. Our website services include:

  • Searching for an agent near you
  • Registering your account
  • Selecting electronic delivery of policies
  • Requesting an agency appointment
  • Calculating your perfect amount of life insurance